Terms of service

OVERVIEW
Welcome to Nurture Bound! The terms "we", "us" and "our" refer to Nurture Bound, operated by Mogale Hill FZ-LLC. Nurture Bound operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Nurture Bound is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage. To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete, and that you have the right to provide it. You are solely responsible for the security of your account credentials and all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately represent our products. Colors or appearance may vary slightly depending on your device's display. We do not warrant that a product's appearance will exactly match how it's depicted online. Descriptions are subject to change at any time without notice, and we may discontinue or limit quantities of any product at our discretion.

SECTION 3 - ORDERS
Placing an order is an offer to purchase, which we may accept or decline at our discretion. Your order is not accepted until we confirm it, and payment must be received and processed first. Please review your order carefully, as we may be unable to accommodate cancellation requests once an order is accepted. If we cancel or change an order, we'll attempt to notify you using the contact details provided at checkout. Purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK]. You represent that your purchases are for personal or household use, not commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time of order, as confirmed in your order confirmation email. Posted prices exclude taxes, shipping, handling, customs, or import charges unless stated otherwise. Promotional terms, where offered, govern over these Terms in the event of a conflict. You agree to provide accurate payment and account information and to keep it up to date. You represent that any payment method used is valid, that you're authorized to use it, and that charges will be honored by your provider.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times shown at checkout or in your order confirmation are estimates only and are not guaranteed, particularly given that many of our products ship from international fulfillment partners. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control. However, for consumer orders, risk of loss or damage to your order remains with us until the product is delivered to you (or to a person you've nominated to receive it), not merely once it is handed to a carrier. If your order arrives damaged or is lost in transit, please contact us and refer to our Refund Policy for how we'll resolve it.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services — including trademarks, brand elements, text, images, graphics, and their design, selection, and arrangement — are owned by Nurture Bound, its affiliates, or licensors, and are protected by applicable copyright, trademark, and other intellectual property laws. These Terms permit personal, non-commercial use of the Services only. You may not reproduce, distribute, modify, publicly display, or create derivative works from any material on the Services without our prior written consent. Nurture Bound' names, logos, and slogans are our trademarks and may not be used without our written permission. Shopify's name, logo, and related marks are trademarks of Shopify. All other trademarks on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
We may give you access to third-party tools that we neither monitor nor control. Such tools are provided "as is" and "as available," without warranties of any kind, and we accept no liability arising from your use of them. Use of any optional third-party tool is at your own risk, and you should review the relevant third party's own terms before using it.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites or content we don't control. We are not responsible for evaluating or guaranteeing the accuracy of third-party content, and accessing such sites is at your own risk. Complaints regarding third-party products or services should be directed to that third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[Note: this section is required by Shopify and should not be modified.]
Nurture Bound is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Nurture Bound. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Nurture Bound, including any injury, damage, or loss resulting from purchased products. You release Shopify and its affiliates from all claims, damages, and liabilities arising from your purchases and transactions with Nurture Bound.

SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain information may also be subject to Shopify's Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes information about your use of the Services to provide and improve them. Your information may be transmitted to and shared with Shopify and other third parties, including in countries other than where you reside, to provide the Services to you.

SECTION 11 - FEEDBACK
If you submit ideas, suggestions, reviews, or other feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use it for any purpose, including commercially. You represent that you own or have the rights to any Feedback you submit, and that it won't violate any third party's rights or contain unlawful, abusive, or infringing content. We have no obligation to keep Feedback confidential, compensate you for it, or respond to it, and we may remove Feedback at our discretion.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and to change, update, or cancel orders based on inaccurate information at any time, including after an order has been submitted.

SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. Among other things, you agree not to: violate any applicable law; infringe our intellectual property or that of others; harass, defame, or harm any person; transmit false or misleading information; send spam or unsolicited advertising; impersonate any person or entity; upload malicious code; scrape or extract data using automated tools (including AI agents); or attempt to bypass or interfere with any security or access-control measures we use. We may suspend or terminate your access at any time if we determine you've violated these Terms.

SECTION 14 - AGENTS
This section applies if you use, enable, or deploy an "Agent" — any software that takes autonomous or semi-autonomous action on your behalf to access or interact with the Services. Any such Agent must clearly identify itself in all requests (e.g. via the user agent string), must not conceal that it is automated or attempt to mimic human behavior or bypass verification measures such as CAPTCHAs, and must comply with any request from us to stop accessing the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at any time, at our discretion, without notice, and you remain liable for all amounts due as of the date of termination. Provisions that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law — will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES
Information on the Services is provided for general informational purposes only, and we do not warrant its accuracy or completeness. Except as expressly stated by us, the Services and all products offered through them are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free.

Nothing in this section excludes, restricts, or modifies any guarantee, right, or remedy that cannot lawfully be excluded or limited under the consumer protection laws of your country or state of residence (for example, statutory consumer guarantees under Australian Consumer Law, or equivalent protections in the UK, Canada, or New Zealand). Where such laws apply and cannot be excluded, this disclaimer applies only to the fullest extent those laws permit.

SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Nurture Bound, our partners, directors, officers, employees, affiliates, agents, and service providers (and those of Shopify) will not be liable for any indirect, incidental, punitive, special, or consequential damages — including lost profits, lost revenue, or lost data — arising from your use of the Services or any product purchased through them, whether based in contract, tort, or otherwise, even if advised of the possibility of such damages.

As with Section 16, nothing in this section limits any liability that cannot lawfully be excluded or limited under the mandatory consumer protection laws of your country or state of residence.

SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Nurture Bound, Shopify, and our respective affiliates, officers, and employees from any claims, damages, or liabilities (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services. We will notify you of any such claim and may control its defense and settlement at your expense, though we won't settle in a way that imposes non-monetary obligations on you without your consent.

SECTION 19 - SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision does not constitute a waiver of it. These Terms, together with any referenced policies, constitute the entire agreement between you and us regarding use of the Services, superseding any prior agreements or communications.

SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights and obligations without notice to you.

SECTION 22 - GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles, and any dispute will be subject to the courts of the UAE, except where mandatory consumer protection laws of your country of residence require otherwise. Nothing in this section overrides any right you have under the mandatory consumer protection laws of the country in which you reside, to the extent those laws cannot be excluded by agreement.

[This section touches on genuinely complex cross-border territory — I'd recommend confirming this specific clause with a lawyer before launch.]

SECTION 23 - HEADINGS
Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes to this page. It is your responsibility to check periodically for updates. We will notify you of material changes as required by applicable law, and continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to us at [support@nurturebound.com].

Nurture Bound

Operated by Registered Company: Mogale Hill FZ-LLC
Address: VUNE2545 - Compass building - Al Hulaila, Al Hulaila Industrial Zone-FZ,
Ras Al Khaimah, United Arab Emirates

E-Commerce License: 45037945